BEACON Express Guide: Managing BE Requests

Once your request has been submitted, you can track its progress by logging into your BEACON Express account

From the main page you will see a list of Requests, sorted by Most Recent and limited to the last 60 days. You can see:

• Request ID - Unique identifier for your request. When contacting Library staff, refer to this number
• Title
• Status - Will update as progress is made. Some examples:
  • Submitted = The request was successfully submitted to the system
  • In Transit = The requested item is in transit and is being routed to the JPL Library
  • Received by Library = The requested item has reached the JPL Library
  • Overdue = The requested item is checked out to you and is overdue
  • Complete = The requested item has been returned to the lending library
  • On Order = The requested purchase is on order
• Pickup Location - Your delivery preference for Purchase and Book Loans held by the JPL Library. Books borrowed from other libraries will not be mailed
• Cancel -  To cancel your request 

Once submitted, requests cannot be changed by users.

Contact staff to make changes:

• Articles & Book Loan: library@jpl.nasa.gov 4-4200
• Purchase: library@jpl.nasa.gov 4-9236

1. Log into BEACON Express
2. Locate the Request you need to cancel
3. Click on Cancel. Depending on the status of the request, you may not see this option. If this occurs, contact library@jpl.nasa.gov 4-4200

Please note that this is only for items borrowed through Interlibrary Loan. For books checked out from the JPL Library, please call the Library Circulation Desk at (818) 354-3841 or go to the JPL Library Catalog and select “My Account”.

1. Click on the Checked Out Items link under View on the Main Menu to view all interlibrary loans checked out to you.
2. Select the transaction number and check the due date.

The original loan period for books from the JPL Library collection is one month.  Books will renew automatically unless a hold has been placed by another library user.  If a book is recalled after the first month, you will be notified with a request to return the book.  For interlibrary loan renewal requests, please call Mickey Honchell at (818) 354-3841.

BEACON Express brings the Library’s document delivery service to your computer desktop. We can supply copies of journal articles, conference papers, and documents, as well as fill all of your book requests.

We go beyond our own library collection to buy or borrow the item you need to do your JPL work*, whatever the source.

* For personal or recreational items, please use your local public library.

For additional information about any JPL Library resources and services please contact us:

1. Slack #help-library
2. Email: library@jpl.nasa.gov
3. Phone: 818-354-4200
4. Visit Building 111, Room 104 (the HUB) at JPL: 24/7 access with badge