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Purchasing Library Resources: Purchasing FAQ

Information on purchasing books and journal/database subscriptions with the JPL Library.

Purchasing FAQs

How do I cancel/update subscription information?

Email Beth Daruthayan​ with the desired changes.

Is home delivery of purchases allowed?

No.

How long does it take to get a book ordered through the Library?

Between 3 days and 2 weeks, depending on availability and customer requirements. The vast majority of books are ordered from Amazon and are delivered between 2-3 days. The library is an Amazon Prime member so shipping is free.

What is the cost to order a book?

The Library charges only the material cost. We strive to find the lowest price across multiple vendors. Shipping costs are between $0 and $10.

Where can I get updates on my request?

You will receive an email confirmation when ordered and when received. If you need to check on an update right away contact Beth Daruthayan​ at x4-9236.

Contact the JPL Library

For additional information about any JPL Library resources and services please contact us:

  1. Slack #help-library
  2. Email: library@jpl.nasa.gov
  3. Phone: 818-354-4200
  4. Visit Building 111, Room 104 (the HUB) at JPL: 24/7 access with badge